Legitimate Work at Home Jobs: Work at Home Internet Jobs

We've all heard of outsourcing, but lately that trend is reversing somewhat, creating new legitimate work at home jobs in the U.S., according to an article on CSMonitor.com. These work at home internet jobs are called "home-based customer service agents." When they clock in for work, their phones ring at home; they make reservations, take customer orders, check on deliveries and answer questions.

There are reportedly 110,000 work at home customer service jobs in the U.S., and 80% of these work at home internet jobs are staffed by women. IDC, a market research company in Framingham, Mass, told CSmonitor.com that these legitimate work at home jobs are "expected to triple to 328,000 by 2010."  So how do you find these legitimate work at home jobs?  Keep reading!

How does your salary compare to legitimate work at home jobs?  Find out by taking PayScale's full salary survey.

Legitimate Work at Home: Inshoring Jobs

Not to look a gift horse in the mouth, but why the increase in legitimate work at home customer service jobs in the USA? Tim Whipple, vice president of agent services for LiveOps, told CSmonitor.com, "Not every type of call works well when you send it to India and the Philippines."  Michael Brown, a Los Angeles customer-service consultant, adds, "You can't easily train 5,000 people at a call center in Bangalore. Here you have more control."

Work at Home Customer Service Jobs: Diversity

Christopher Carrington, CEO of Alpine Access, says his company employs 7,500 people.  Of those employees, the average age is 41, and 80% have some form of college education. Surprisingly, around 10 percent have some kind of an advanced degree. Carrington says, "They bring 10 to 15 years of work and experience in the particular industry they're serving."

The Best Work at Home Jobs

For a sportswear company, Carrington looks for employees who studied fashion merchandising in their college years or have possibly worked in a clothing store. Carrington also hires people with disabilities. Home-Base USA hires military spouses, enabling them to keep a job wherever military assignments may take them. Southwest Airlines and Jet Blue look to employ stay-at-home moms.

Computer Work at Home Jobs

The great thing about working at home is you that have no commute (saving money on gas), but you need to have a quiet workspace: no children yelling, dogs barking, or doorbells. You also need self-discipline and the ability to work unsupervised. Christine Durst, CEO of Staffcentrix told CSMonitor.com, "You need high-speed Internet, DSL or cable, great computer skills, a separate phone line, and a pleasant phone voice. Nobody wants to talk to Sponge Bob."

No Fee Work at Home Jobs vs. Scams

This all sounds great, but you need to watch out for work at home ad scams. Warning signs include: "Work at Home" appears in the ad headline, no experience is necessary, no resume is requested, unbelievable pay and a "fee for more information." Legitimate work at home jobs can be found at RatRaceRebellion.com, workplacelikehome.com (message boards) and wahm.com.

What is the pay like? Tim Whipple, of LiveOps, says "Agents starting out can expect to probably make $7 to $9 an hour. I have agents who are invoicing $15 to $20 an hour." If we compare that to a traditional customer service salary at the PayScale Research Center, we find that pay ranges from $10 to $15 an hour, depending on experience, about the same as working in your PJs.

How does your salary compare to a customer service salary? The PayScale Salary Calculator is a quick and easy way to compare positions. When you want powerful salary data and comparisons customized for your exact position, be sure to build a complete profile by taking PayScale's full salary survey.

Cheers,

Dr. Al Lee

• Curious about salaries? Email Dr. Salary
• Compare your salary: Get a free Salary Report
• Salary Stories - Customer Service Salary Survey

Comments

[Wilson]

this is great information, thanks so much for taking the time to pull it all together. It reinfoces the fact that if you don’t enjoy what you’re blogging about work from home jobs, you won’t make it over the long run.

[Jim Aglah]

I've been trying to get into the online marketing business for some time now. The challenge has always been how to spot the scams from the legitimate stuff.

I want to say that your tips here have helped and I'm looking forward to returning for more.

My interest has moved me to start writing about the subject and sharing some legitimate opportunities for those who want to work from home too. You can visit:
http://stagjim0070.sitemoxie.com/

[Adriana Pezzuto]

This is very encouraging, by the way I love the professionalism of your blog. I would love it if you can do some guest blogging or maybe I can guest blog for you?

[evelyn]

Buen Blog
persianas

[Vesko]

This is a list of companies with need of home based employees. They are all listed with real address, phone number and website. It's guaranteed that if you want to work for one or all of these companies, you will start working for them.

http://world-shopping.org/products/general/work-at-home-opportunities/

Good Luck!

[Satyendra Chauhan]

You can also visit and earn form http://www.thedivineshoppe.com by posting spiritual articles on the website and also by posting jobs at http://www.alljobs.co.in

[Trabalhos]

Those are really legit ways to make money from home
I list them on my site too
But the best in my opinion is to have your own ebook and sell it

[Leslie]

I'm a work at home mom/freelance writer and I love it. I get to be with my kids all day, and I can earn a little supplemental income.

[Traci Bell]

This is a new, but excellent and free website. This contains more links to stay at home jobs than others I have seen. No MLM, product selling, or surveys here.

[Work Opportunities]

Thanks for these listings they are really helpful, I been ad scammed few times now but now I know what to look for. Thanks for the great comments as well.

[haseeb2]

online surveys this is the good facility of the online and survey and complete his work of the any city or country.
==================================================
online surveys

[john]

The initiative taken for the concern is very serious and need an attention of every one. This is the concern which exists in the society and needs to be eliminated from the society as soon as possible.
======================
online surveys

[Metro Ethernet]

With a new regulation for all Work at Home Jobs it's gonna be better, safetier and even it could be taken in consideration by companies today don't do it today!!

[Miami auto repair]

Work at home is a great advantage for some people that has the characteristics to do it.. but, it sn't for all.

The main problem is discipline, followed by the right avironment to do it.
It seems to be a good option for moms but need to conciderate the space you need to work

[Armil@internet available in my area]

It is really good to work at home because you own your time and space. However, if it is required to be connected on the net. You really need a high speed connection to have a good work output.

[Amy - Stay at Home Mom]

If you are interested in work at home opportunities I have published a website that gives ideas and opportunities to those seeking to become a stay at home mom.

http://stayathomemominfo.com

-thanks, Amy :)

[work from home moms]

That is so very true. Workign at home has been a dream come true for me as well. It has given me a whole new way of looking at things and managing my business + family simultaneously. Thank you Home business!

[earn money working at home]

I just don't know why people are still scammed though it's in the news, on the web. Maybe people are so desperate to find a job so any opportunity that tells easy money catches them.

-jr

[BKA]

Where do you find jobs working from home providing administrative services, human resources and basic office administration that will pay $55.00 per hour? I also have an advanced degree, and most of the jobs I have seen pay very low. I would appreciate the name of a website or who I may contact for additional information.

[Wil]

I am sick and tired of all the internet scams and already lost money on a lot of them. I was out sourced from my job of 13 years and currently unemployed. I am up to my neck in bills, having trouble making ends meet and partially handicap.

Are the any honest work at home jobs out there, or are they all scams? Can anybody help.

[SAKKEER.V]

M.A,M.ED.,M.PHIL

[Tony Sebastian]

I am working as a GM-Sales for a Pharmceutical company in India, is there any job which, I can do from Home.

[Deborah Casha]

Article by Carol Tice:
"
Nonprofit executive director – To attract the best talent, a growing number of nonprofits are hiring executive directors and letting them work wherever they are, says Fell. If you have a management background and a passion for a cause, you may be able to combine them into a job that lets you do good – while also doing the laundry.

"Some are virtual organizations anyway," she says. "Nonprofits like the lower overhead costs."

Do you have further information on resources to seek a Nonprofit position?

[PATT JOHNSON]

I am 75 years old and handicapped and need extra income. I am tired of all the scams. I need a legitimate on line job that really pays. Hope you can help. Thanks.

[Shawn Wilkes]

Yes. You can try wwww.west.com. I know they are legitimate because I worked for them years ago to supplement my income. You get paid bi-weekly, have the option of direct deposit and there aren't any ridiculous start up fees. They even pay for your training (online of course). I hope this helps.

Good Luck!

[Dave Fleming]

I am just trying to find some oneline work without all the hassle of sorting out what is a scam or not. Can anyone give me a legitamate work-at-home site so I can feed my family. What happened to helping one another out without expecting anything from it?

[Tosha Loucks]

There are legit work from home available online. You just have to know how to find be and not fall for the scams.

Here's a great site with lots of great information. I have been working from home for over 5 years now and am making decent money. For more information on working from home and listing of available opportunities, please visit: http://www.workplacelikehome.org

[MelissaKD]

In response to "Jeff Paul Scam" who posted above on 1/26/09:

Granted $7-$9/hr is hardly anything worth mentioning, BUT considering today's economy, and the number of people being laid off and put out of work, $7-$9/hr is a LOT better than making nothing. And if able to do it from home, you can save a lot in expenses, such as gas, work wardrobe and childcare expenses, etc...

On the other hand, there are some families out there doing well enough that one spouse/parent doesn't necessarily HAVE to work, but would like to work for their own sanity. So for these families, it probably doesn't matter what the pay is.

[Angel]

Work from Home jobs include Internet jobs. Internet jobs need not be from an Indian company. Even many foreign companies offer internet jobs to surfers worldwide. The main benefit of taking up jobs from firms abroad is the financial gain. These firms pay you more than Indian companies, because they pay you in their country standards. When converted into Indian currency, it will be much more than what you are paid locally. To procure jobs on the Internet, one must basically know how to use the net effectively.

[LMK]

'What is the pay like? Tim Whipple, of LiveOps, says "Agents starting out can expect to probably make $7 to $9 an hour.'

Not to be negative, but I just cannot help it as that is pretty crummy pay. Possibly I need to look into what region this person comes from because try living on the West Coast on that hourly rate, as it is just not possible, especially considering that I am assuming many of these work at home arrangements do not include company sponsored benefits, which is not a bad thing; it is only a bad thing when one is making $7.00 per hour. Wow, I made that much working retail in high school. When I did work from home, I was invoicing $55.00 per hour for administrative services, mostly focusing on human resources but also basic office admin. Although I do hold an advanced degree, it is in a natural science, so the rate was obviously not based upon education alone. Way to go to those of you making it work from home, but seriously, consider your own self worth and respect for $7.00 per hour.

Dr. Salary, please feel free to chime in here. I am interested in what your take on that particular comment is.

[jeff paul scam]

I suggest working from home, you can work when ever you want, and you can alot more money with it , like i use jeff paul products for making money and it helped me alot.

[Tammie]

I think that this story is a little too discouraging. "No one wants to talk to spongebob." How many times have I called my cable company and talked to someone that I didn't like their voice or whatever company for customer service. As long as they get my customer service issue resolved, it really doesn't matter what they sound like. This country is too concerned with how people look and sound. Shame on you. As far as I am concerned that is discrimination.

[Legitimate Work At Home Jobs]

There's a wealth of information on work from home opporuntities here. Great resource center.

Cheers,
Steven Fu

[kevin sargent]

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