How to Be a Good Human Resources Manager

Name:Carol L. Kardas
Job Title:President, KardasLarson, LLC
Where: Hartford, CT
Employer:KardasLarson, LLC, Human Resource Solutions
Years of Experience: 8 years
Education: Marymount College/Fordam University, BS Psychology. SPHR - Senior Professional in Human Resources, CCP - Certified Compensation Professional
Salary:See PayScale's Research Center for the Average Salary for an HR Manager.

HR Manager Career

You are about to read the story of a person who truly loves her job. There are many companies hiring for HR managers, but Carol decided to take a different route. Her resume is unique compared to the normal resume of HR managers. She has found a human resources niche and, if you already understand the administrative duties of an HR manager, her route may be the perfect road for you. In this Salary Story, Carol gives helpful advice on how to find success as an independent HR manager, and shares her passion for the career. Overall, she provides the great example of how to be a good human resources manager.

HR Manager Job Description

Carol: I am an independent contractor with a portfolio career as the human resource person for five companies. Additionally, I provide career counseling to displaced workers to help them find a new career. I also provide compensation services to not-for-profit agencies and create compensation programs for their organizations. I teach HR at a local college for other individuals who want to become certified as an SPHR or PHR. I have been able to take all the things that I love to do and put them into one interesting career. I never thought that I would be an entrepreneur.

What were your steps toward an HR Manager career?

Carol: After being laid off from my dream job, I was paralyzed. Having lunch with a friend one day, I was explaining how I was helping others in HR, but not being paid. She said to me, "Wake up, you are in business." I started my own company and now have retained clients, special projects and actually have found a way to "give back" to others. My business grew so fast that I took on a partner five years ago and will be adding another soon. My first client was actually an interview for a full time position. Realizing that the company was in a downturn, I suggested that they not hire me, but that they couldn't afford not to utilize my services. They agreed and so it began. That was eight years ago. From there, they have referred me to two other businesses. As a presenter at state-wide not-for-profit organizations, I have been able to grow my business having a specialty in compensation for the not-for-profit companies. My name is my brand.

What do you like or dislike about being an HR Manager?

Carol: I love having the flexibility of managing HR for a number of companies that keeps me current in my field. The fact that I name my hours and provide service to clients who could not otherwise afford to have an HR person in their business is a win-win proposition.

The biggest challenge is that I am now responsible for all the business matters: taxes, paying bills, billing companies, and all the other things that come along with running a business. It took some time to adjust to this since I was used to having a secretary take care of all of this. However, there are ways around this. Understanding that my time was worth more actually doing what I liked rather than the financial aspects, made me decide to hire someone to do this. The second challenge was keeping every client straight. With five of them, I needed to remember who was who and which policies applied to whom.

Can you recall any amusing moments from your HR Manager career?

Carol: A life in human resources is never dull. You never can plan a day. Every decision you make affects someone's life. HR people are either disliked or well-liked. There is no in-between. The craziest thing that happened to me was during an interview process. I asked to take the candidate's coat and she said, "Oh no, I don't give my coat to anyone, and don't ask for my hat." She clearly was nervous. Halfway through the interview, she suddenly was short of breath and the next thing I knew, I was riding in an ambulance to the hospital and trying to contact her family. I was also asked by a client to see if I could train his goldfish to all swim in the same direction. There are many more stories like this.

Do you have any advice for those interested in an HR Manager career?

Carol: Anyone can become their own boss. You do need to have a clear vision of what services you offer and try not to be all things to all people. I tried to do all pieces of HR for whoever asked. Choose a niche for yourself and get known for that niche. Also, understand how to charge for your time. I really undercharged my time on my first assignment and became very smart about it very quickly. Lastly, you need support from others. I actually joined a group of other entrepreneurial women. We meet once a month and share marketing tips, fee structures, financial help, etc. We don't compete with each other, but are allies for each other.

Interested in Learning More?

• Expert tips for How to get a Job in Human Resources
• Research salaries from our Human Resources Manager Wage Survey
• How to become a good human resources manager: HR Articles from Compensation Today
• Check out PayScale’s Free Human Resources PowerPoint Lectures and Webinars

Human Resources Wage Scale

Name: Carrie Broadhead
Job Title: Human Resources Generalist and Employee Relations
Where: Sidney/Victoria, BC - Canada
Employer: Viking Air Limited
Years of Experience: Over 3 years
Other Relevant Experience: University Career Center (Center for Life Calling and Career Development), recruitment company background, and university level courses relating to HR.
Education: BA in Psychology with numerous business courses related to HR and extra courses as I have grown within my job.
Annual Salary: Use PayScale’s Research Center to find Salaries for Human Resources Managers, and Human Resource Generalist Salaries by Experience.

According to PayScale’s recent College Salary Report, human resources careers are some of the most popular and highest paying Jobs for Psychology Majors. But aside from earning a positive Human Resources Wage Scale, human resources professionals play an integral role in creating healthy balance within the workplace.

In this Salary Story we meet Carrie Broadhead, a human resources generalist who has completed a BA in Psychology, plus various coursework in business. Carrie’s responsibilities are broad and continue to expand as her employer, Viking Air Limited, expands it's workforce. As any human resources generalist knows, no corporate success is sustainable without positive employee relations, and at Viking Air Limited, Carrie's primary responsibility is managing positive employee relations on a daily basis.

Salaries for Human Resources Managers

Job Title: Human Resources Manager
Name: David Kennely
Where: Tucson, Arizona
Employer: Manufacturer
Years of Experience: 7
Other Relevant Experience: 2 years Customer Service Representative
Education: B.A. in Psychology, Master's Degree in Human Resources Management
Annual Salary: Median Salaries for Human Resources Managers range from $42,000 to $67,000 based on experience.

Like many students, David Kennely entered college without a clear vision of his future career. He had an interest in Psychology Careers and knew he wanted to work with people. After exploring his options he eventually found a career that fit his preferences, allowing him to create balance within the workplace.

Today, David Kennely is a human resources manager who loves his job. In this Salary Story, David explains how human resources management plays a role in maintaining healthy employer-employee relationships within his company. In David’s words, “good human resources is just good business.”